Terms of Use

1. About these terms

These Terms of Use govern access to Fan Auto’s website, demos, application, APIs, and related services (the “Service”). “Fan Auto,” “we,” and “us” refer to the operator of the Service under the Fan Auto name. “You” means the person using the Service and, where applicable, the organization they are authorized to represent.

By accessing or using the Service, you agree to these terms. If you do not agree, do not use the Service. A separate written agreement with us controls to the extent it conflicts with these terms. Our Privacy Policy explains how personal information is handled.

2. Eligibility and account access

You must be at least 18 and of legal age to use the Service in your location. You must have authority to bind any organization you represent and to access each creator account you connect. Access is provisioned by an administrator; creating or receiving a login does not authorize you to operate someone else’s page.

Keep credentials and API keys secure, provide accurate account information, and use only the permissions granted to you. Your organization is responsible for managing its users and authorized use. Notify us promptly if an account or connection may be compromised.

3. Connected pages and automation

Fan Auto can read connected conversations, maintain fan context, select content and offers, send messages, and manage follow-ups. Automation must be explicitly enabled for each creator page. Signing in, connecting a provider, or assigning a team member does not by itself enable autonomous operation.

When you enable live automation, you authorize the Service to execute decisions within that page’s configuration, permissions, content, pricing limits, and safeguards. Normal sends occur without routine approval of each message. The Service may instead wait for fresh state or stop automation for a conversation and escalate it to an authorized person. Published, versioned Decision Brain releases govern automated decisions and may be updated as part of the Service.

You remain responsible for page configuration, authorized content and offers, required disclosures about automated interactions, and handling escalations. Use the available pause and disable controls when intervention is needed. Disabling automation does not recall messages already delivered or erase retained records. The public screenshot demo is a preview and never sends a message to a fan.

4. Permitted use and responsibilities

Use the Service only for lawful, authorized creator operations and in accordance with the rules of each connected platform. You must have the rights, notices, consents, and other legal permissions needed for the content and personal information you provide, including sensitive information and screenshots containing other people’s messages.

• Do not provide content involving minors, exploitation, non-consensual sexual material, trafficking, or illegal activity.
• Do not use the Service for harassment, threats, fraud, unauthorized impersonation, unlawful discrimination, or deceptive offers.
• Do not access another organization’s data, bypass permissions or safeguards, expose credentials, or interfere with the Service or its usage limits.
• Do not upload information you are not entitled to disclose. Remove unnecessary identifiers and private details from demo screenshots.

You are responsible for the accuracy of creator representations, inventory descriptions, prices, and fulfillment commitments. Fan Auto does not grant rights to use a creator’s identity, likeness, content, or platform account.

5. Your content and our service

You retain your rights in the content you supply. You give us permission to host, copy, process, transmit, and display that content as needed to provide the Service and carry out your authorized configuration, including processing through service providers. This permission is limited by your agreement with us and applicable law; it is not a transfer of ownership.

Training and evaluation features process the examples and feedback submitted to them. Submitting material does not remove your responsibility to have permission for that use. These terms do not grant blanket permission to publish identifiable private conversations or use customer data for unrelated purposes.

We and our licensors retain rights in the Service, software, branding, and underlying systems. Subject to these terms, you may use the Service and its outputs for your authorized operations. AI outputs may be inaccurate, non-unique, or subject to third-party rights; we do not guarantee exclusive rights in them.

6. Third-party platforms and AI

The Service depends on hosting, AI, and connected platform providers. Their availability, permissions, rules, and technical limits can affect access, decisions, and delivery. You are responsible for complying with the separate terms applicable to your accounts. Fan Auto is not OnlyFans and does not claim endorsement by OnlyFans.

AI can misread context, produce incorrect statements, or make unsuitable decisions. Safeguards reduce risk but cannot eliminate errors, missed events, delays, duplicate effects at a provider, or outages. We do not guarantee revenue, sales, uninterrupted operation, or a particular response from a fan. Review configuration and results regularly, and act on escalations.

7. Fees and commercial terms

Fees, payment schedules, subscription periods, cancellation terms, and any service commitments are those separately agreed with you in an order or written commercial agreement. These terms do not create an automatic subscription, specify a price, or authorize a new charge. Taxes and platform charges are handled as set out in the applicable agreement and law.

8. Suspension and ending use

You may stop using the Service, disable page automation, and request closure through your organization administrator or our contact below. Commercial cancellation obligations may still apply under your separate agreement.

We may restrict or suspend access when reasonably necessary to address unauthorized use, security risks, violations of these terms, legal requirements, or provider restrictions. We may discontinue a feature or the Service, subject to any separate commitments and notice required by law. Account closure does not automatically delete all records; retention and privacy requests are described in the Privacy Policy.

9. Disclaimers and liability

To the extent permitted by law and except as expressly agreed in writing, the Service is provided “as is” and “as available,” without implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

To the extent permitted by law, neither party is liable under these terms for indirect, incidental, special, or consequential loss, or lost profits or business opportunities. Our total liability arising from the Service is limited to the fees you paid us for the Service in the 12 months before the event giving rise to the claim, or US$100 if greater, unless a separate written agreement provides otherwise.

Nothing in these terms excludes liability for fraud, willful misconduct, or any liability or consumer right that cannot lawfully be excluded or limited. Mandatory legal protections take priority over these limitations.

10. Changes and general provisions

We may revise these terms and will update their effective date. Material changes will be communicated through the Service or an account contact, with additional notice or agreement where required by law. Changes are not retroactive. If you disagree with revised terms, stop using the Service and contact us about any existing agreement.

Please contact us first about a dispute so we can try to resolve it. Any law and forum specified in your separate written agreement apply, subject to mandatory legal protections. Otherwise, applicable law determines jurisdiction. These terms do not impose mandatory arbitration or a class-action waiver. If a provision is unenforceable, the remaining provisions continue to apply.

11. Contact

For account questions or privacy requests, contact your organization administrator or use your existing Fan Auto business contact. Identify the account or creator page your request concerns. Do not send passwords, access tokens, or unnecessary conversation content.

For information processed on behalf of a creator or agency, contact the creator or agency responsible for that page.